FAQ

In South Africa, it’s all about the Rand (ZAR), but watch out for those American Express cards – they’re not always welcome. Visa and Mastercard are widely accepted and are safe to use.

And if you’re headed to Zimbabwe, Botswana, or Tanzania, US dollars are the way to go! But don’t worry, you can always grab local currency from ATMs or exchange offices, or even pre-order it from your bank. Just be sure to let your bank know about your travel plans first!

Do you have dietary preferences or allergies? No problem! We whip up fresh, locally inspired dishes that cater to all tastes and needs. Just give us a heads-up, and we’ll tailor our menu just for you!

Here’s what you need to have on hand for a game drive:

Using a backpack to carry these essential items with you during wildlife viewing activities or general travel keeps your hands free and ensures you have everything you need close at hand.

• Bandana/Buff: A bandana is a must-pack item for your safari adventure. Not only can it be soaked in water for a refreshing neck wrap when temperatures rise, but it also doubles as protection against dust or windburn, ensuring your comfort throughout your safari experience.
• Binoculars: Enhance your wildlife viewing experience by getting a closer look at animals from a distance.
• Camera, spare batteries, XD cards: Capture those memorable moments without worrying about running out of battery or storage space.
• Chapstick/lip balm: Don’t forget to pack these. It’s a small item but can be incredibly helpful in keeping your lips moisturized, especially in dry or windy conditions during your game drives or other outdoor activities.
• Flashlight: Useful if your game drive extends into the evening or if you need it for any other activities.
• Hat: Protect yourself from the sun’s rays.
• Mosquito repellent: Keep those pesky insects at bay, especially during dawn and dusk.
• Personal medication: Carry any necessary medications you may need during the drive.
• Raincoat: Be prepared for unexpected rain showers or it can be used as a windbreaker.
• Poncho: An essential item for your safari adventure, as it not only provides coverage for your legs but also protects your backpack while you’re in a game-viewing vehicle.
• Sunglasses: Quality sunglasses with UV protection will ensure clear vision and comfort throughout your safari experience. They’ll not only protect your eyes from the bright sun but also shield them from dust and debris while you’re out in the wild.
• Suntan lotion: Protect your skin from the sun’s UV rays.
• Warm clothing or jacket: Even in warmer climates, temperatures can drop during early morning or evening drives.

Let’s delve into Gamedrive Etiquette with some friendly guidelines to ensure everyone has an amazing time during their African adventure:

• Respect for Diversity: Embrace the diversity of your fellow travelers’ backgrounds and viewpoints. Engaging in questions and discussions enriches everyone’s experience.
• Quiet Observation: When spotting wildlife, maintain a low level of excitement. Use the clock face concept to quietly point out animals, with the front of the vehicle at 12 o’clock.
  
• Stay Seated: Unless given permission to stand, remain seated. This minimizes disturbance to the animals and ensures everyone enjoys unobstructed views.
  
• Considerate Filming: If filming, kindly request a moment of quiet from fellow adventurers to capture the moment effectively.
  
• Communicate Visibility: If something isn’t visible to you, inform the guide politely, and they’ll adjust for better viewing opportunities.
  
• Share Photo Opportunities: Be mindful when taking photos, allowing everyone a chance to capture the sights.
  
• No Littering: Avoid dropping anything from the vehicle; instead, inform the guide for retrieval.
  
• Mindful of Obstacles: Be cautious of low-hanging branches and thorny bushes while on the drive.
  
• Maintain Serenity: Keep voices low and mobile phones silent to maintain a tranquil atmosphere for both wildlife and fellow travelers.
  
• Respect Wildlife Boundaries: Refrain from attempting to interact with wildlife to ensure both their safety and yours.
  
• Snacks and Drinks: Enjoy snacks and drinks when the vehicle is stationary to prevent any distractions during the drive.
  
• Questions and Queries: If you have questions, politely get your ranger’s attention instead of shouting out.
  
• Voice Concerns: Follow the ranger’s instructions, and if you feel uncomfortable or have concerns, don’t hesitate to speak up.
  
• Comfortable Attire: Dress comfortably and avoid bright colors to blend in with the natural surroundings.
  
• Respect all Sightings: Appreciate and respect all wildlife sightings, as each one holds significance for someone in the group.
  
• Minimize Flash Photography: During night drives, keep flash photography to a minimum and rely on the ranger’s spotlight for illumination.
  
• Protect Wildlife: Exercise caution when sharing photos to avoid disclosing sensitive locations, particularly with endangered species like rhinos, to safeguard them from potential threats.

By adhering to these guidelines, we ensure a safe, respectful, and unforgettable safari experience for everyone involved. Enjoy the adventure!

Tipping etiquette for guides, drivers, and other staff members on a photographic safari is an essential aspect of showing appreciation for exceptional service. While gratuities are generally not included in the overall cost of the safari, they are customary and greatly appreciated by the individuals providing services. Here are some general guidelines to consider:

• Guides and Drivers: Guides and drivers play a pivotal role in creating memorable safari experiences. It’s common to tip them individually based on the level of service and duration of the safari. A typical range is between $10 to $20 per day, per person for guides, and slightly less for drivers.
  
• Camp and Lodge Staff: At accommodations where staff members assist with meals, housekeeping, and other services, it’s customary to leave a gratuity at the end of your stay. This can be given as a lump sum at the reception. A suggested amount is around $5 to $10 per guest, per day.
  
• Porters and Other Service Providers: If porters assist with luggage at airports or lodges, or if other staff members provide additional services during your safari, it’s polite to tip them accordingly. This can vary depending on the level of assistance provided but is usually a small amount per service. A suggested amount is $1 to $2 per guest.

While gratuities are not typically included in the overall cost of the safari, some packages may offer the option to pre-pay gratuities as part of the package. However, tipping remains a personal decision, and it’s essential to consider the level of service received and tip accordingly, while also respecting the local customs and practices of the destination.

When booking a photographic safari, understanding what’s included in the package is essential for planning and budgeting. Here’s a breakdown of what you can typically expect to be included, as well as additional expenses you might encounter:

Understanding the inclusions and exclusions of your safari package is crucial for effective planning and budgeting. Carefully reviewing the package details and seeking clarification on any uncertainties before booking ensures a well-prepared African adventure. Should you have specific questions or require further clarification regarding inclusions or additional expenses, please reach out to our team. We’re dedicated to helping you craft an unforgettable safari experience!

What’s Included: All the Goodies in Your Safari Experience!

• Accommodations: Our Safari packages include accommodations at lodges, tented camps, or safari resorts located within or near wildlife reserves. The type of accommodation provided can vary from standard to luxury, depending on the package.
  
• Meals: Our safari packages include meals, which often consist of breakfast, lunch, high tea, and dinner. Meals are usually provided at the accommodations or packed for picnics during game drives. Unless stated otherwise.
  
• Park Fees: Entrance fees to national parks, game reserves, and conservation areas are included in the package. These fees contribute to wildlife conservation efforts and the maintenance of protected areas.
  
• Tourism Levies: These levies are charges imposed by national or local governments to support tourism infrastructure, conservation efforts, and community development initiatives in the destination area. Tourism levies are typically included in our safari packages.
  
• Activities: Our safari packages include activities such as wildlife viewing and those explicitly outlined in our itineraries. However, any additional activities beyond the scope of our itineraries, such as walking tours, cultural excursions, or hot air balloon rides, may incur an additional cost.
  
• Transportation: Transportation between accommodations, airports, and safari destinations is included in our packages. This may involve transfers in safari vehicles, air-conditioned vans, small planes, or boats, depending on the itinerary.
  
• Hydration and libation: During your safari adventure, we ensure that you’re well taken care of with a variety of beverage options. Alcoholic beverages, including local wines and beer, are provided in moderation as part of our safari packages, allowing you to unwind and savor the flavors of the region responsibly. It’s worth noting that the availability of alcoholic beverages will be stated clearly on the safari option chosen, ensuring transparency and clarity in what is included. Additionally, we offer bottled water to keep you hydrated throughout your journey, ensuring your comfort and well-being, especially during game drives and outdoor activities. For those craving something non-alcoholic, we also provide a selection of juice and soda options, catering to diverse preferences and ensuring that everyone has refreshing beverages to enjoy during their safari experience.

What’s Not Included: What’s Missing from Your Safari Package?

• International Flights: Our packages do not include international airfare to and from the destination country. Travelers are responsible for booking their flights separately.
  
• Visa Fees: Visa fees for entry into the destination country are not included in the package and must be arranged and paid for by the traveler.
  
• Travel Insurance: Travel insurance is highly recommended for safari trips. This coverage can protect against trip cancellations, medical emergencies, and other unforeseen circumstances. It is not included in our safari package.
  
• Gratuities: Tipping for guides, drivers, and other staff members is usually not included in the package and should be budgeted separately or can be arranged to have it added to the original safari package cost.
  
• Optional Activities: Some activities, such as spa treatments, and exclusive excursions, may incur additional charges and are not included in our safari packages.
  
• Personal Expenses: Souvenirs, alcoholic beverages (unless specified), laundry services (unless specified), and other personal expenses are not covered in the safari package and should be budgeted separately.
  
• Premium alcoholic beverages or additional alcoholic beverages: Our safari packages do not include premium alcoholic beverages or additional alcoholic beverages for enjoyment during downtime or in your room. While our packages offer an array of exciting experiences and amenities, alcoholic beverages beyond what is specified in the package are not included. However, guests are welcome to inquire about upgrade options or purchase such beverages separately, subject to availability and local regulations. Additionally, guests may bring their preferred beverages if permitted by the safari guidelines. For further clarification or assistance, feel free to reach out to our team.

How to Book:
To secure your safari adventure, simply send your Conservation Representative an email expressing your interest in our safari options. Upon receipt, they’ll ask for a non-refundable deposit of $1000 per person towards the safari itinerary cost. Once your deposit is received, and subject to availability, we’ll reserve your place on your chosen safari itinerary. Your reservation is confirmed and accepted by us upon receiving your confirmation. By paying the deposit, you agree to abide by these terms and conditions. Reservations made within 90 days of departure require immediate full payment.
Final payment is due to ATYL no later than 90 days before departure. Once your full payment is received, we’ll send you detailed safari information, including clothing lists, ensuring you’re well-prepared for your adventure.

Cancellations, Changes & Refunds:

Cancellation Policy:

• 90 Days or less from arrival: forfeit the full booking amount.
• 91-150 days from arrival: forfeit 75% of the booking amount.
• 151-270 days from arrival: forfeit 50% of the booking amount.

Please note, the deposit is non-refundable.
No-shows will result in the full amount of the confirmed reservation being charged. The full balance is payable at least 90 days before arrival.

Unless a payment arrangement has been made in writing with Africa Through Your Lens, we reserve the right to release any reservation that does not adhere to the above payment terms.
All cancellations are confirmed in writing, ensuring clarity and confirmation for both parties.

Airline Tickets:

We recommend booking your scheduled regional flights as part of your international ticket to streamline your travel experience. Please double-check that the names on your tickets match those on your passports to avoid any issues. Africa Through Your Lens will not be responsible for tickets issued with incorrect names.

Trip Participation:

By participating in our travel programs, you agree to adhere to our terms and conditions outlined below. We prioritize your safety and enjoyment throughout your journey and encourage open communication for a seamless experience.

Changes:

Should you need to make changes to your itinerary after confirmation, a fee of $100 per traveler per reservation will apply.

Special Notes:

Our rates are quoted in U.S. dollars and are subject to change. U.S. citizens traveling out of the United States must have a valid passport with an expiration date of at least 6 months from the date of return. Visa requirements may vary for other African countries.

Responsibility:

While we strive to provide exceptional service, Africa Through Your Lens does not assume responsibility for services, transportation, or equipment provided by third-party entities. We reserve the right to modify or cancel arrangements due to unfavorable weather conditions or unforeseen circumstances, ensuring your safety and comfort remain our top priority.

Trip Insurance:

We highly recommend purchasing comprehensive accident, medical, baggage, and trip cancellation insurance to safeguard your investment. In the event of unforeseen circumstances, trip insurance provides financial protection and peace of mind.

Force Majeure:

We understand that certain events beyond our control may impact travel plans. In such instances, Africa Through Your Lens cannot accept liability or pay compensation, but we will work diligently to find suitable alternatives where possible.

Dangers Posed by Wild Animals:

While we strive to provide unforgettable wildlife experiences, it’s important to remember that wild animals can pose a threat to safety. We advise travelers to follow all local regulations and heed instructions from our experienced guides to ensure a safe and enjoyable safari experience.

Friendly Reminder:

Please feel free to reach out to our team with any questions or concerns regarding your safari adventure. We’re here to assist you every step of the way and look forward to creating unforgettable memories together!

Rhino Protection Protocol:

If you’ve had the incredible opportunity to spot rhinos, you must refrain from disclosing their exact location online. Instead, simply mention that you were on safari in Africa. By safeguarding the secrecy of their whereabouts, especially for endangered animals, we collectively contribute to their protection for future generations. Your cooperation in keeping their locations confidential is vital in the ongoing effort to combat rhino poaching. Thank you for your commitment to this cause.”

As a traveler, you will be required to sign our indemnity form and familiarize yourself with its contents.

As someone fit both physically and mentally, I want to assure Africa Through Your Lens CC, along with its directors, shareholders, officers, nominees, and employees, that I take full responsibility for myself and my loved ones. I understand that accidents can happen, and I release Africa Through Your Lens CC from any liability in case of injury or loss of life during my visit or participation in any photographic, hiking, biking, boating, or off-road vehicle adventure. I am well aware of the potential risks, including encounters with dangerous animals, reptiles, insects, and plants, in the areas where these activities occur. I choose to engage in these activities willingly and acknowledge that I do so at my own risk. Furthermore, I commit to following the rules and regulations set forth by Africa Through Your Lens CC, as well as the laws of the country where the area is located. I also consent to Africa Through Your Lens CC’s use of any visual materials, including videos and photos, for marketing purposes, while understanding that they retain the copyrights.

All visitors must possess a passport that is valid for travel and contains the necessary blank pages for visa stamps. Your passport must remain valid for a minimum of six (6) months beyond your intended date of departure. Visas may typically be obtained upon arrival at the port of entry unless otherwise specified.

On safari, you can expect to immerse yourself in the breathtaking landscapes of Africa while encountering a diverse array of wildlife in their natural habitats. Here’s what you might expect to see on a typical safari:

Big Five: One of the highlights of any safari is the opportunity to spot some of the

Big Five: lions, elephants, buffaloes, leopards, and rhinoceroses. These iconic animals are often the focus of safari game drives.

Predators: In addition to the Big Five, you may encounter other predators such as cheetahs, hyenas, wild dogs, and smaller cats like servals and caracals.

Herbivores: African savannas are teeming with a variety of herbivores, including giraffes, zebras, wildebeests, impalas, blesboks, kudus, elands, and many more. These animals often form large herds and can be seen grazing across the plains.

Birds: Africa boasts an incredible diversity of bird species, making it a paradise for birdwatchers. You may spot eagles, vultures, storks, herons, ostriches, flamingos, and numerous colorful songbirds during your safari.

Reptiles: Keep an eye out for crocodiles basking in the sun along riverbanks, as well as skinks, lizards, chameleons, tortoises, terrapins, and very rarely a snake.
Small Mammals: While not as prominent as the larger animals, you may also encounter smaller mammals such as meerkats, mongooses, bats, and various rodents.

Scenic Landscapes: Beyond the wildlife, African safaris offer stunning landscapes, including vast savannas, lush forests, rolling hills, and dramatic mountains. Sunset and sunrise views over the African plains are particularly breathtaking.

Cultural Experiences: Depending on your safari destination, you may have the opportunity to interact with local communities and learn about their rich cultures and traditions.

Remember that wildlife sightings are never guaranteed, as animals roam freely in their natural habitats. However, experienced guides and trackers will do their best to lead you to prime viewing spots and maximize your chances of encountering Africa’s magnificent wildlife.

Vaccinations and malaria prophylaxis are things to consider when planning your safari adventure. It’s all about staying safe and healthy while you’re exploring the beautiful landscapes and incredible wildlife. Some of our safari options do not go into regions where you need malaria prophylaxis. Chat with your healthcare provider before your trip, as they can recommend specific vaccines based on the regions you’ll be visiting. Common ones include Hepatitis A and Typhoid. Malaria can be a concern in certain areas, so your doctor might suggest preventive medication. It’s essential to have these conversations early, as some vaccinations require multiple doses over several weeks. Your health is a priority, so don’t hesitate to reach out to your healthcare provider for personalized advice tailored to your safari plans!

Finding the perfect time for your safari hinges on what you’re looking to discover! Each season brings its own magic.

To catch the awe-inspiring Great Migration in East Africa, mark your calendar for July to October. That’s when millions of wildebeests and other animals trek across the Serengeti, painting the landscape with their epic journey.

For prime wildlife sightings in Southern Africa, set your sights on the dry winter months from May to September. During this period, animals congregate around watering holes, offering excellent viewing opportunities.
If birdwatching excites you, consider planning your visit during the lush summer months from November to April. This is when migratory birds flock to the region, adding a burst of color to the scenery.

Ultimately, the ideal safari timing hinges on your preferences and the adventures you crave. Remember to delve into the climate and wildlife habits of your chosen destination to tailor your safari to perfection! Our safari experiences are carefully curated to immerse you in the wonders of nature while championing conservation and ecosystem preservation.

Absolutely, we understand the importance of providing a safe and enjoyable experience for all our guests, including families with children. To ensure that everyone has a memorable time, we typically recommend a minimum age of 11 for children joining our safaris. This is because younger children may not have the attention span or maturity to fully appreciate and enjoy the safari experience.

Moreover, we prioritize creating a comfortable and suitable environment for families. Therefore, we do not include children in adult-only groups, as this may not be conducive to the enjoyment of both children and adults alike. Instead, we encourage families traveling with children to arrange a safari focused on their group, where they can enjoy the experience with other family members or friends.

By tailoring the safari experience to the needs and preferences of each group, we aim to provide a safe and enriching adventure for families, ensuring that everyone can fully immerse themselves in the wonders of the African wilderness.

Embark on your safari adventure in Africa and discover a diverse range of accommodations awaiting you. From luxurious bush tents, offering the perfect blend of glamour and camping (glamping), to expansive lodges boasting elegant interiors, plunge pools, and mesmerizing panoramas, Africa has it all. Whether you prefer to linger on a scenic viewing deck, swap stories around a campfire boma, or revel in the tranquility of off-the-grid seclusion, each accommodation promises the epitome of comfort and natural beauty.

Our safari experiences are carefully crafted to ensure that each guest enjoys the best possible stay, taking into account factors such as the time of travel, animal movement patterns, and the overall safari experience we aim to provide. For instance, during certain times of the year, when specific wildlife sightings are more prevalent in certain areas, we strategically choose accommodations to maximize our chances of encountering these animals up close. This might involve staying in tented camps positioned near watering holes where animals gather, or lodges situated along migration routes.

Additionally, we understand that the ambiance and atmosphere of the accommodations play a crucial role in shaping the safari experience. Whether you seek a more intimate and secluded setting or a luxurious retreat with all the amenities, we select accommodations that align with your preferences and expectations.

Ultimately, our goal is to create unforgettable safari experiences that showcase the beauty of Africa’s wildlife while providing unparalleled comfort and hospitality throughout your journey. By carefully selecting accommodations based on various factors, we ensure that each safari is uniquely tailored to meet your needs and desires.

Let’s discuss Wi-Fi availability during safaris. While it’s available in certain areas, its reliability varies depending on your location and the type of safari you choose. Typically, Wi-Fi is accessible in communal spaces such as the main lodge, dining areas, or guest lounges. This is convenient for keeping in touch with loved ones or sharing your safari experiences online.

However, consider the value of disconnecting from technology during your safari adventure. Unplugging can enhance your connection with nature, allowing you to fully immerse yourself in the wilderness without distractions. While Wi-Fi may be available in some places, embracing a tech-free experience can lead to a more profound safari experience, creating unforgettable memories in the heart of the wilderness.